Welcome to our support page.

If you are here, that means that you have decided to give us a chance and try our BlackHole software.

Here is what you must absolutely remember while using our software:

  1. BlackHole app will run on minimum system requirements (hard drive, RAM) and following main operating systems: Win XP, Win 7, Win 8, Win 10.

  2. Please remember to run some antivirus program to make sure nobody but you controls your computer.

  3. Please remember that only when you download software directly from our website, we can guarantee that application will work the way it was intended to work. All the other sources are not authorized by us. If you download from other sources you are doing it on your own risk.

  4. Most of the common problems are described and answered in our Q&A page.

  5. If you run into any installation problems please send your question to support@cipherflux.com. We will answer your technical question within 48 hours. To answer all the other questions may take a bit longer but no question will be unanswered.

  6. Anyone who would like to participate in development of our software e.g. applying other languages like Russian, Chinese or anything else please let us know at info@cipherflux.com. Any contrybution would be greatly appreciated.

  7. Any positive or negative feedback sent to feedback@cipherflux.com will also be appreciated and allow us to improve our app.

  8. The next projects that we will work on are:

    • BlackHole for cellphones (with any OS)

    • BlackHole in languages other than English

  9. If you have suggestions about alternative applications for our technology/software, please let us know at feedback@cipherflux.com.

  10. Companies and individuals interested in working with us, please contact us at info@cipherflux.com.

Hope to hear from you soon.